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11.4 Network Troubleshooting

11.4.1 Troubleshooting Methodologies

  • 11.4.1.1 Basic Troubleshooting Approaches
  • 11.4.1.2 Resolve or Escalate?
  • 11.4.1.3 Verify and Monitor Solution
  • 11.4.1.4 Activity – Order the Troubleshooting Steps

11.4.2 Troubleshoot Cables and Interfaces

  • 11.4.2.1 Duplex Operation
  • 11.4.2.2 Duplex Mismatch

11.4.3 Troubleshooting Scenarios

  • 11.4.3.1 IP Addressing Issues on IOS Devices
  • 11.4.3.2 IP Addressing Issues on End Devices
  • 11.4.3.3 Default Gateway Issues
  • 11.4.3.4 Troubleshooting DNS Issues
  • 11.4.3.5 Lab - Troubleshooting Connectivity Issues
  • 11.4.3.6 Packet Tracer - Troubleshooting Connectivity Issues